Despite the uncertainties surrounding drastic changes in the...
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Robotic Process Automation (RPA) is the next generation technology which is reinventing how businesses operate today. Small, medium and large enterprises are adopting RPA because of its Speed, Quality, Consistency and quick ROI. Business leaders are embracing automation because- BOTS can think, learn and act like human, work 24*7* 365 days a year, handle high volume of data, conduct repeatable tasks, produce error free output and is very cost effective.
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In a recent posting we discussed “journey mapping” as a tool for improving customer experiences in the healthcare sector. This week, we share thoughts...
As the retail industry turns increasingly digital, customers are now more well-informed and connected than ever before. To take on this challenge, and...