Ribus Group offers Custom CRM Development Services, That Will Transform Your Business

Read the Report

We ensure that your CRM platform has all the functions and features needed to obtain the competitive advantage, empower your sales team and maximize ROI.

Ribus Group’s CRM experts are equipped with backend industry acumen to analyze your business and help you choose and implement the CRM that best fits your business plans and objectives. We have extensive experience installing and migrating industry leading CRM platforms including Salesforce, Microsoft Dynamics, Zoho, SugarCRM, OrangeCRM, Siebel and more

  • CRM Development

    We provide CRM software development of Customer Relationship Management (CRM) systems and features for automation of the customer lifecycle journey and experience, development of customer facing applications for membership management, including loyalty programs, personalized marketing, and gifts/offers management, and specialized applications for core functions, including customer attraction, acquisition, conversion, retention, and loyalty.

  • CRM Programming

    We program applications for multi-channel management including web, mobile, social, call center, and in person, specialized Partner Relationship Management (PRM) software features, conversational interfaces, machine learning functions, Virtual Reality (VR) applications, Internet-of-Things (IoT) applications, and enterprise Artificial Intelligence (enterprise AI) applications, as well as industry-specific and best-of-breed CRM systems.

  • CRM Integration

    Ribus Group performs CRM software integration with social media platforms (social CRM) for enhanced analytics of social interactions, engineering and integration of Salesforce Automation (SFA) software including pipeline analysis, sales forecasting, and territories management. We also integrate customer service software with ticketing systems, help desk, field service management, call center systems, and knowledge management systems.

  • CRM Analytics

    Our experts program CRM analytics software applications, including interactions tracking, trend/relationships mapping, case histories, automated/manual logging, as well as integrations with phone, e-mail, chat, and social platforms..

  • CRM Tools

    We develop workflow CRM management tools, including dynamic rules engines, custom rules/automation creation, calendar management, task lists/assignments, alerts/notifications, and automated process templates.

  • CRM Modules

    Our developers engineer end-to-end reporting CRM software modules, including performance monitoring, productivity / KPI tracking, custom KPI creation, automatic / manual log management, real-time data oversight, report generation, and more.

  • CRM Management

    Our experts develop and integrate CRM management software solutions, including lead management, campaign management, e-mail marketing, and landing page management.

  • Mobile CRM

    We perform mobile CRM development, including custom mobile applications, mobile-first design, online/offline synchronization, GPS/location-based functions, and context-awareness features.

  • CRM Databases

    Our developers create CRM databases including contact management, search functions, documents/records management, and integrate disparate data repositories.

Results you can measure.

0

Built 800+ CRM applications

0+

500 + CRM Users

0%

Repeat and Referral business

RESOURCE CENTER

Case Studies

Protect corporate data by automating application security Ribus Group Cyber Security

Protect corporate data by automating application security

A global technology solutions provider, serves more than 2,900 customers worldwide in 43 countries, providing organizati
Implement Master Data Management Solutions Data management

Implement Master Data Management Solutions

Client is a global 500 company that thrives by providing the best solutions/products for their customers. They were stru

Our Approach

  • 1. Iterate Design

    We always start with people. Business is driven by human behavior. And we take a human-centered design approach to drive business results. Through observation, learning, and immersive research we are able to roadmap solutions that work for our clients and their customers.

  • 2. Validate Develop

    This is where we bring the design vision to life—uncovering and alleviating stumbling blocks that could interfere with successful implementation. Our 360-degree focus on customers and tech-agnostic approach allow us to develop flexible solutions that scale with business needs.

  • 3. Optimize Deliver

    Our global operation model and thousands of employees in 5 countries allow us to implement best practices and meet clients’ needs practically everywhere. From implementation to analysis, we go beyond solution launch to seek out continuous improvement for our clients—and ourselves.